Privacy Policy

At Xurenza, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or make a purchase from our online store.

1. Information We Collect

When you visit our site or place an order, we may collect the following types of information:

  • Personal Information: Your name, email address, phone number, shipping and billing address, and payment details.

  • Account Information: If you create an account, we store your login credentials and preferences.

  • Order Information: Details about the jewelry products you purchase and transaction history.

  • Technical Information: IP address, browser type, device information, and how you interact with our website (via cookies and analytics tools).

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send you order confirmations and shipping updates

  • Respond to your inquiries and provide customer support

  • Improve our website and shopping experience

  • Send you promotional emails and marketing offers (only if you opt in)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Such as payment processors, shipping companies, and email marketing services

  • Legal Authorities: When required to comply with legal obligations or protect our rights

4. Data Security

We use industry-standard security measures to protect your information, including SSL encryption, secure payment gateways, and restricted access to your data.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Understand how you use our website

  • Store your preferences

  • Provide a personalized shopping experience

You can adjust your cookie settings through your browser at any time.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information

  • Withdraw your consent to marketing communications

  • Request data portability

  • File a complaint with a data protection authority

To exercise any of these rights, please contact us at [Your Contact Email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13, and we do not knowingly collect information from children.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.